Refund Policy

How long do I have to ask for my money back?

15 days from the purchase. Ask in that time and all your money comes back, with no questions asked.

Every purchase gets its own 15 days.

How do I request a refund?

One: click the refund link in the Hotmart purchase email. Two: sign in at consumer.hotmart.com and open the purchase.

Three: write to business@kelseybowls.com and include the email you bought with.

How fast does the refund show up?

It goes back to the card or PayPal you paid with. Your bank usually lists it within 5–10 business days.

If I cancel in the trial, am I charged?

Not a thing. Cancel inside the 7 free days and you're charged nothing.

Does the 15-day guarantee apply to the membership?

To the first payment, yes. It's covered by the same 15-day money-back guarantee.

How do I cancel?

At consumer.hotmart.com: open the membership, go to payment settings, and pick cancel subscription. Or email me, and we'll sort it out together.

You'll still get letters through the end of the month you paid for. No charges after that, and no refunds for months already paid.

I forgot to cancel. Can I still get help?

Yes, write to me. Do it within 15 days of that charge, and I'll look into it. Same goes for a charge made by mistake.

Does hitting unsubscribe end my membership?

No. Unsubscribing only stops the letters coming. Your payment continues until you cancel at consumer.hotmart.com.

What if more than 15 days have passed?

Then the guarantee window is closed. Still, if something's wrong, email me.

Where do I write about a refund?

business@kelseybowls.com. Include the email from your purchase.